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Digital Channels Help Centre
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Digital Channel Help Centre

Digital Channels Help Centre

Contact us

Open the page to find contact email and telephone details for each of the digital channels
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Watch the support videos

Open the video hub to watch support videos on our new functionality.
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Frequently Asked Questions

What functionality is in Barclays iPortal?

How do I activate my card as a user?

How can I view the details of my Direct Debit in Barclays iPortal?

What are the Cut Off Times when making a payment on Digital Channels?

I have locked my smart card and PIN - what should I do?

What actions can I take on Standing Orders in Barclays iPortal?

How do I troubleshoot an issue?

I have locked my smart card and PIN - what should I do?

    

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Corporate Banking Solutions

Learn about Corporate Banking products and services.
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Business Banking Solutions

Learn about Business Banking products and services.
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Latest News

  
 

08 February 2023
Thailand (THB) – Special Bank Holiday 5th May
5 May 2023 has been declared as an additional special bank holiday by the Bank of Thailand (BOT) for financial institutions and Special Financial Institutions (SFIs) in Thailand.
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13 January 2023
Fraud - Golden Rules
Fraudsters continue to carry out sophisticated Barclays Impersonation scams against our clients.
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23 December 2022
Christmas and New Year Payment Processing Dates 2022/2023
Please be advised, there are a number of bank / public and currency holidays from December 2022 into January 2023.
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Key site areas

  
 
Getting started
Open the getting started page to find information on roles and responsibilities, equipment requirements and logging in
 
Technical support
Open the technical support hub to find hardware and software requirements, activating cards and smart devices
  
Troubleshooting
Open the Troubleshooting hub to find information on error messages, login issues, response times and best practices
  

Security
Open to learn how you can protect yourself and ensure you are secure when using Digital Channels

Support videos
Open the video hub to watch support videos on our new functionality
About Digital Channels
Open to learn about our Digital Channels and how they can benefit you
   
 

About us

Important information

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This webpage is used by Barclays Bank PLC, Barclays Bank UK PLC, Barclaycard International Payments Limited, trading as Barclaycard and Barclays Bank Ireland PLC. Details of your service provider are set out in your customer agreement.

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