Your security and confidentiality is of paramount importance whilst using Digital Channels. Under this section we have detailed your security obligations when using Digital Channels, what we are doing to keep you safe online and some important guidelines on how you can avoid fraudulent attacks.
You must comply with your security obligations which are set out in the Security User Guide PDF† (357KB) (opens in a new window). Each of these obligations creates an additional layer of security. Failure to comply with any of these security obligations increases the risk of unauthorised transactions on your accounts.
The attached guide provides you with the recommended minimum technical specifications for operating Digital Channels.
Barclays offer both the Barclays Biometric Reader (BBR) and Barclays ‘Sign What You See’ (SWYS) PIN pad reader for use on our Digital Channels.
Please visit the Barclays Biometric Reader site as well as the Barclays ‘Sign What You See’ (SWYS) PIN pad reader page to find out more about our security device offerings for login and authentication on our Digital Channels.
Digital Channels uses proven 128-bit encryption and Public Key Infrastructure (PKI) processes to provide high levels of security.
This webpage is used by Barclays Bank PLC, Barclays Bank UK PLC, Barclaycard International Payments Limited, trading as Barclaycard and Barclays Bank Ireland PLC. Details of your service provider are set out in your customer agreement.
†Software requirements (opens in a new window)
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‡This link takes you to a Barclays Bank PLC website