Digital Channels Help Centre
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Changing your PIN

 

Once your card has been activated and inserted into the card reader for the first time, you will be asked to change your temporary PIN.

For any subsequent PIN changes, the instructions can be found below.

Windows users
For WebSigner users: select Start > All Programs > Gemalto > Classic Client > Classic Client Toolbox.

Select Card Administration > PIN Management > Next.

For pre WebSigner users: select Start > All Programs > Gemalto > GemSafe Toolbox.
Select Card Administration > PIN Management > Next.

Mac users
Select Applications > Gemalto > Classic Client Pin Management > Change Secret Code.
Follow the on screen instructions.

For further guidance on how to keep your PIN and smart card safe please visit Staying safe whilst online.