Register/Activate the App

Before you can register for the Barclays Corporate App you will need:

1. To have been set up as either a smart card /Fingervein user or a standalone mobile user by your System Administrator

2. To have been set up with the permissions to use Mobile Services by your System Administrator

3. To confirm with your System Administrator that your correct mobile number and e-mail address are held in iPortal

4. Your mobile phone to hand and have downloaded the Barclays Corporate App from the relevant app store by searching ‘Barclays Corporate’

5. Access to the iPortal Desktop if you are a smart card /Fingervein user.

Create a 5-digit passcode and then re-enter it. You will need to enter your passcode every time you use the app

(Tip: Your passcode needs to be something you find memorable, but not easily guessed by others. Remember not to share it with anyone)
Read and accept the ‘Terms and Conditions’. Scroll down the page and select a response.

Select ‘Scan QR Code’ if you login with a smart card or Fingervein and then follow Step 3a.
Select ‘Text message and email’ if you have been set up as a standalone mobile user and then follow Step 3b.

Login to the iPortal Desktop with a smart card or Fingervein reader if you are not already
Navigate to your Profile section and select ‘Manage my mobile devices’
Select ‘Register New Device’ to generate a QR Code
Scan the QR Code.

On App Step 1. enter your mobile phone number (including country code and a space as per the onscreen example) and your email address
On App Step 2, select ‘Generate code’. You will receive an 8 digit one time mobile code via SMS. The code is valid for 5 minutes. Enter the code and select ‘Continue’
On App Step 3, select ‘Generate code’. You will receive an 8 digit one time email code via email. The code is valid for 5 minutes. Enter the code and select ‘Continue’.

Read the attestation, confirm the details are correct and then select a response
The device is now registered but will be Inactive
An alert will be sent via SMS and e-mail advising that the mobile device has been registered
In order to activate the device you will need to wait 24 hours and obtain an activation code from your System Administrator.

Log back in to the app with the 5 digit passcode you have created
Enter the 8 digit activation code that your System Administrator has given to you
The activation code is valid for 48 hours and you have 3 attempts to enter it correctly.

The device is now active
An alert will be sent via SMS and email advising that the mobile device has been activated
You can register up to 3 mobile devices
If you don’t use your App for 90 days then it will automatically switch back to being Inactive and you will need to get a new Activation code
That’s it – you’re ready to start using the Barclays Corporate App.

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