This site will assist you to find help and support for Barclays.Net and Barclays iPortal.
If you have received a letter directing you to this page, please see the links below for help and support information.
Administrator’s next steps
If you are also an Administrator, please select from the links below for instructions on activating your new, renewal and replacement smart card / Smart SIM:
Administrators of PIN Pad readers / smart card users
Administrators of Barclays Biometric readers / Smart SIM users (Barclays.Net only)
*Please note that Barclays iPortal is currently only available to pre-selected clients only.
First time Users of Barclays Biometric readers
If you have received a Barclays Biometric reader and Smart SIM for the first time, please visit the Biometric Reader Enrolment page on how to get started with your finger enrolment.
For more help, visit the Digital Channels
If you would like to get in touch, please visit our product contact information page:
This webpage is used by Barclays Bank PLC, Barclays Bank UK PLC, Barclaycard International Payments Limited, trading as Barclaycard and Barclays Bank Ireland PLC. Details of your service provider are set out in your customer agreement.